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When your bike actually needs a service

Distance is not the only measure. These are the signs we see every day on the bench, and what each one means.

Bikes 1 min readUpdated October 22, 2026
Cassette, chain and rear derailleur during a Scott Spark 2026 full service
Cassette, chain and rear derailleur during a Scott Spark 2026 full service

The question we get most is “how often?”. The honest answer depends more on the conditions you ride in than on distance covered. A thousand kilometres of dry tarmac is easier on a bike than two hundred through mud and standing water.

Signs worth acting on

  • The chain skips under load when climbing — usually a worn chain or cassette.
  • The brake lever pulls close to the bar before it bites — air or moisture in the system.
  • A creak that follows your pedalling rhythm — bottom bracket or pedals, not the chain.
  • The wheel shimmies on smooth tarmac — a buckled rim or loose spokes.
  • The fork leaves an oily ring on the stanchions or dives more than it used to — seals.

A sensible rhythm

For riding a few times a week: a basic tune at the start of the season and a full service once a year. If you ride mountain in the wet and pressure-wash the bike often, bearings will want attention after about six months — water forced into a bearing is the single most common cause of an expensive repair.

The chain is a consumable, not part of a service. Check it with a wear gauge and replace it at 0.5% stretch — done consistently, the cassette and chainrings last several times longer.

A question we have not answered?

Call us and we will look at it together, with the gear on the bench.

Service · Tune · Ride